Intradiem is the only complete Intraday Automation solution provider for frontline workforces.
Intradiem is the only complete Intraday Automation solution provider for frontline workforces including Contact Center, Back Office and Retail. The SaaS-based solution automates intraday management and real-time processes and turns frontline workforces into real-time workforces that can adapt and respond to changing conditions and events throughout the day. The result is a more agile frontline workforce that can adjust in real-time to deliver a dramatically better and more consistent customer experience at reduced cost. Over 250,000 frontline workers use Intradiem's solution every day.
Keywords: intradiem, intraday automation, intraday management solution, intraday staffing, intraday task management, reskilling, channel balancing, real-time adherence, real-time workforce, workforce management, contact center, call center solution, call center performance